KYC verification on Bijli Apps is a one-time requirement before your first withdrawal. Once done, you never have to do it again.
Required documents:
1. National ID Card (NID):
— A clear photo of the front side (make sure all details are legible)
— A photo of the back side
— Photos must be in JPG or PNG format, under 5 MB
2. Selfie photo:
— A selfie holding your NID card
— Both your face and card details must be clearly visible
— Photos with sunglasses or a cap are not accepted
3. Payment Verification:
— The mobile number used during registration and the one used for deposits must be the same
How to submit your KYC:
Step 1: Log in to bijli apps
Step 2: Tap the profile icon → go to "Account Verification" or "KYC"
Step 3: Upload your photo in the designated box
Step 4: Click the "Submit" button
Verification time:
Verification is typically completed within 30 minutes to a maximum of 4 hours. During peak times, it may take a little longer. Once verified, you will be notified via SMS or app notification.
If the photo is unclear or the details don't match, you'll be asked to resubmit. Contact support if you run into any issues.
Required documents:
1. National ID Card (NID):
— A clear photo of the front side (make sure all details are legible)
— A photo of the back side
— Photos must be in JPG or PNG format, under 5 MB
2. Selfie photo:
— A selfie holding your NID card
— Both your face and card details must be clearly visible
— Photos with sunglasses or a cap are not accepted
3. Payment Verification:
— The mobile number used during registration and the one used for deposits must be the same
How to submit your KYC:
Step 1: Log in to bijli apps
Step 2: Tap the profile icon → go to "Account Verification" or "KYC"
Step 3: Upload your photo in the designated box
Step 4: Click the "Submit" button
Verification time:
Verification is typically completed within 30 minutes to a maximum of 4 hours. During peak times, it may take a little longer. Once verified, you will be notified via SMS or app notification.
If the photo is unclear or the details don't match, you'll be asked to resubmit. Contact support if you run into any issues.
Bijli Apps regularly hosts weekly and monthly tournaments. Top leaderboard finishers earn bonus credits or special prizes.
General Tournament Rules:
Eligibility Conditions:
— Your account must be verified (KYC completed)
— You must place a minimum bet amount during the tournament period
— Each tournament has its own minimum bet amount (usually ৳50–৳200)
How points are calculated:
— Points are earned for every qualifying bet
— The higher your bet amount, the more points you earn
— In some tournaments, points are awarded only for winning bets; in others, for all bets — check the event's terms for details
— Points from multiple bets are combined to determine your position on the leaderboard
Prize Types:
— 1st place: highest bonus credit (৳500–৳5,000 depending on the event)
— 2nd to 10th place: progressively smaller bonus amounts
— Some events also include free bets or cashback
How prizes are awarded:
— Prizes are credited to your wallet within 24 hours of the tournament ending
— Bonus credits can be withdrawn after meeting the specified wagering requirement (typically 3x–5x rollover)
— Rewards may be forfeited if you are ineligible or violate the terms
To view the list of ongoing tournaments Latest Promotions Go to Page.
General Tournament Rules:
Eligibility Conditions:
— Your account must be verified (KYC completed)
— You must place a minimum bet amount during the tournament period
— Each tournament has its own minimum bet amount (usually ৳50–৳200)
How points are calculated:
— Points are earned for every qualifying bet
— The higher your bet amount, the more points you earn
— In some tournaments, points are awarded only for winning bets; in others, for all bets — check the event's terms for details
— Points from multiple bets are combined to determine your position on the leaderboard
Prize Types:
— 1st place: highest bonus credit (৳500–৳5,000 depending on the event)
— 2nd to 10th place: progressively smaller bonus amounts
— Some events also include free bets or cashback
How prizes are awarded:
— Prizes are credited to your wallet within 24 hours of the tournament ending
— Bonus credits can be withdrawn after meeting the specified wagering requirement (typically 3x–5x rollover)
— Rewards may be forfeited if you are ineligible or violate the terms
To view the list of ongoing tournaments Latest Promotions Go to Page.
A forgotten password is no problem — resetting it on Bijli Apps is simple and takes just 3–5 minutes.
Password Reset Steps:
Step 1: Go to the Bijli Apps login page (Enter)
Step 2: Click the "Forgot Password?" link below the password field
Step 3: Enter your registered mobile number (in 01XXXXXXXXX format)
Step 4: A 6-digit OTP will be sent to that number — it usually arrives within 30 seconds
Step 5: Confirm with the OTP code
Step 6: Create a new password:
— At least 8 characters
— At least one number (0–9)
— At least one uppercase letter (A-Z)
— It's recommended to include special characters (@, #, !, etc.)
Step 7: Log in with your new password — reset complete.
What to do if you don't receive the OTP:
— Click the "Resend" button after 30 seconds
— Check your network signal
— After more than three attempts, please wait 15 minutes before trying again
If your mobile number has changed or you're not receiving the OTP, contact support directly and they'll verify your identity and assist you.
Password Reset Steps:
Step 1: Go to the Bijli Apps login page (Enter)
Step 2: Click the "Forgot Password?" link below the password field
Step 3: Enter your registered mobile number (in 01XXXXXXXXX format)
Step 4: A 6-digit OTP will be sent to that number — it usually arrives within 30 seconds
Step 5: Confirm with the OTP code
Step 6: Create a new password:
— At least 8 characters
— At least one number (0–9)
— At least one uppercase letter (A-Z)
— It's recommended to include special characters (@, #, !, etc.)
Step 7: Log in with your new password — reset complete.
What to do if you don't receive the OTP:
— Click the "Resend" button after 30 seconds
— Check your network signal
— After more than three attempts, please wait 15 minutes before trying again
If your mobile number has changed or you're not receiving the OTP, contact support directly and they'll verify your identity and assist you.
Bijli Apps is built primarily for Bangladeshi users, so Bangla is the main and default language. However, those who prefer English can switch the interface language at any time.
Currently Available Languages:
— Bengali (default)
— English
How to change the language (on the website):
Step 1: Log in and click the profile icon in the top-right corner
Step 2: Go to the "Settings" option
Step 3: Look for the "Language" section
Step 4: Select your preferred language and save
Step 5: The page will reload and display in the new language
How to change the language (mobile app):
Step 1: Go to your profile from the menu at the bottom or side of the app
Step 2: Open "Settings"
Step 3: Select "অ্যাপ ভাষা" or "App Language"
Step 4: Select your preference and save — the change takes effect immediately
Keep in Mind: Changing the language only affects the interface — your account details, betting history, and balance remain unchanged. Bangladeshi users can always access support in Bangla.
Currently Available Languages:
— Bengali (default)
— English
How to change the language (on the website):
Step 1: Log in and click the profile icon in the top-right corner
Step 2: Go to the "Settings" option
Step 3: Look for the "Language" section
Step 4: Select your preferred language and save
Step 5: The page will reload and display in the new language
How to change the language (mobile app):
Step 1: Go to your profile from the menu at the bottom or side of the app
Step 2: Open "Settings"
Step 3: Select "অ্যাপ ভাষা" or "App Language"
Step 4: Select your preference and save — the change takes effect immediately
Keep in Mind: Changing the language only affects the interface — your account details, betting history, and balance remain unchanged. Bangladeshi users can always access support in Bangla.
After registering on Bijli Apps, some details can be updated on your own, while others require assistance from support.
You can change this yourself (from Settings):
— Password
— Notification preferences
— App language
— Security PIN (if enabled)
These must be changed through support:
— Mobile number change (for security reasons)
— Name or date of birth (verified against your KYC information)
— Payment account (bKash/Nagad number)
How to Change Your Mobile Number:
Step 1: Contact support (live chat or email)
Step 2: Verify your identity with an OTP sent to your old number
Step 3: Enter the new number — an OTP will be sent to it as well
Step 4: Once both OTPs are confirmed, your number will be updated
— The entire process usually takes 15–30 minutes
Important: After changing your mobile number, you must also update your payment number. Otherwise, withdrawals may fail. You may need to redo KYC for the new number.
You can change this yourself (from Settings):
— Password
— Notification preferences
— App language
— Security PIN (if enabled)
These must be changed through support:
— Mobile number change (for security reasons)
— Name or date of birth (verified against your KYC information)
— Payment account (bKash/Nagad number)
How to Change Your Mobile Number:
Step 1: Contact support (live chat or email)
Step 2: Verify your identity with an OTP sent to your old number
Step 3: Enter the new number — an OTP will be sent to it as well
Step 4: Once both OTPs are confirmed, your number will be updated
— The entire process usually takes 15–30 minutes
Important: After changing your mobile number, you must also update your payment number. Otherwise, withdrawals may fail. You may need to redo KYC for the new number.
There are two ways to deactivate your account on Bijli Apps — a temporary break (self-exclusion) or a permanent closure (account closure).
Temporary Break (Self-Exclusion):
— Your account can be suspended for 7 days, 30 days, 3 months, or 6 months
— Betting, deposits, and withdrawals will not be available during this time
— No marketing messages will be sent
— Your account is reactivated automatically once the suspension period ends
How to enable Self-Exclusion:
Step 1: Log in → Profile → Settings
Step 2: Go to the "Responsible Gaming" section
Step 3: Select "Self-Exclusion" and choose the duration
Step 4: Confirm with your password or OTP — changes take effect immediately
How to permanently close your account:
— Contact support directly and let them know you'd like to permanently close your account
— Your account will be closed within 48 hours after identity verification is complete
— Before closing, withdraw any eligible balance from your wallet
— If your account is permanently closed, opening a new account with the same number may not be possible
For more details Responsible Gaming View Page.
Temporary Break (Self-Exclusion):
— Your account can be suspended for 7 days, 30 days, 3 months, or 6 months
— Betting, deposits, and withdrawals will not be available during this time
— No marketing messages will be sent
— Your account is reactivated automatically once the suspension period ends
How to enable Self-Exclusion:
Step 1: Log in → Profile → Settings
Step 2: Go to the "Responsible Gaming" section
Step 3: Select "Self-Exclusion" and choose the duration
Step 4: Confirm with your password or OTP — changes take effect immediately
How to permanently close your account:
— Contact support directly and let them know you'd like to permanently close your account
— Your account will be closed within 48 hours after identity verification is complete
— Before closing, withdraw any eligible balance from your wallet
— If your account is permanently closed, opening a new account with the same number may not be possible
For more details Responsible Gaming View Page.
Withdrawals from Bijli Apps can be made to any mobile banking number in Bangladesh. The process is straightforward and is completed within 45 minutes in most cases.
Withdrawal requirements:
— KYC verification must be completed (first time only)
— Your wallet must have a sufficient balance
— Wagering requirements must be met before withdrawing from your bonus balance
— The withdrawal number must match your registered number
Withdrawal amount:
— Minimum: ৳500
— Maximum (daily): Varies by KYC level — typically ৳50,000 to ৳2,00,000
Withdrawal steps:
Step 1: Log in → Go to Wallet or Cashier
Step 2: Select "Withdrawal" or "Withdraw Funds"
Step 3: Select a payment method (bKash / Nagad / Rocket)
Step 4: Enter your mobile number and amount
Step 5: Confirm with your OTP or password
Processing Time:
— bKash: 5–30 minutes (usually within 15 minutes)
— Nagad: 5–30 minutes
— Rocket: 15–45 minutes
— Bank transfer: 2–6 hours
What to Do If There's a Delay:
If it takes more than 1 hour, log in and check your withdrawal status. If it shows "Processing", wait. If it shows "Failed", contact support.
For more details on payments Payment Page See here.
Withdrawal requirements:
— KYC verification must be completed (first time only)
— Your wallet must have a sufficient balance
— Wagering requirements must be met before withdrawing from your bonus balance
— The withdrawal number must match your registered number
Withdrawal amount:
— Minimum: ৳500
— Maximum (daily): Varies by KYC level — typically ৳50,000 to ৳2,00,000
Withdrawal steps:
Step 1: Log in → Go to Wallet or Cashier
Step 2: Select "Withdrawal" or "Withdraw Funds"
Step 3: Select a payment method (bKash / Nagad / Rocket)
Step 4: Enter your mobile number and amount
Step 5: Confirm with your OTP or password
Processing Time:
— bKash: 5–30 minutes (usually within 15 minutes)
— Nagad: 5–30 minutes
— Rocket: 15–45 minutes
— Bank transfer: 2–6 hours
What to Do If There's a Delay:
If it takes more than 1 hour, log in and check your withdrawal status. If it shows "Processing", wait. If it shows "Failed", contact support.
For more details on payments Payment Page See here.